Recorded Session

Build a Successful UCaaS Practice-Call Tower

In today's fast-paced global business environment, employee's communication experience revolves around juggling disjointed applications and devices. The number of communications tools in use on a regular basis continues to grow across telephony, conferencing, calendaring, messaging, presence, video, social and more. Adding to the challenge, these users expect to have access anywhere, anytime and on any device. Customers are turning to providers who are a destination of choice for subscribers looking for innovative services and content. They are looking to improve user productivity and to enhance business processes. This session will focus on why a customer should have a hosted Unified Communications solution and best practices for building your UC business.

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Our Panel

Shaun Chambers

As Chief Product Officer, Shaun is responsible for CallTower's overall product and marketing strategy, including product selection, product management, and company-wide marketing initiatives. In addition to product and marketing, Shaun is also responsible for CallTower's Solution Engineer team. Shaun has over 20 years of telecommunications experience and over 10 years of executive leadership experience. Prior to CallTower, Shaun served as the CEO of SoundConnect. Under Shaun's leadership, SoundConnect grew into the industry leading conferencing and collaboration service providers before merging with CallTower in 2016.

William Rubio

As the Chief Revenue Officer, William is responsible for our company-wide sales and business development organization, including our partner program and wholesale offerings. William's creative and innovative approach to sales have served him well, as he is largely responsible for the growth and long term success of CallTower. William brings over 20 years of experience in telecommunications/IT and sales. Prior to CallTower, William was responsible for leading EarthLink's Nationwide Hosted Voice Cloud Solution in the channel/partner community, served as the Vice President of Sales at STS Telecom and held several leadership sales/engineering positions at AT&T, XO Communications and other related technology companies. He has a lot of knowledge of VoIP, Cloud, channel solutions, Wholesale, IT, operations, and product development of the industry.

Tim Schaeffer

Tim Schaeffer has over 30 years of experience in the industry including a sole proprietorship selling S-100 based computers to IT Communications at Countrywide Funding. The last 20 years at Tredent Data Systems (TDS) most recently as a Telecommunications Director. He has sold the largest fiber deal for ATT, and won the bid for City of Del Mar in California for a Cisco solution.

TDS today continues to help organizations with their data communication needs. Constantly evolving and adapting to changing business needs, TDS primarily focuses on core infrastructure and communications. This includes routing/switching/security along with maintenance, WAN Optimization, Video Conferencing, Storage Area Networks, Microsoft Lync, and Carrier Services. Global 1000 companies, small and mid-sized enterprises, government entities, educational institutions, and healthcare organizations all rely on Tredent Data Systems for their networking needs.