Recorded Session

Maximizing Your Most Valuable Revenue Asset

Many times we wait until the contract comes up for renewal to talk to our customer base, but in that time frame many things may have changed. They could have expanded, bought a company, sold a division, opened new offices or added new people. All of these business events represent opportunities to grow revenue, add more services and keep that customer relationship "sticker". Join Bruce Wirt of NetCarrier as he leads a lively discussion on how to grow your revenue base.

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Our Panel

Bruce Wirt

Bruce Wirt is an experienced telecommunications executive, holding various management and senior level positions over the last 15 years. Bruce has built, maintained and maximized productivity from sales distribution channels creating a vision, building an outline to execute that vision, and identifying, hiring, and motivating the talent needed to achieve that vision.

Bruce is the Vice President of Channel Sales overseeing of all sales, customer retention, sales engineering, partner support, new market development and expansion. Founded in 1996, NetCarrier is a leading national provider of traditional and cloud-based solutions, with emphasis in Cloud PBX and WAN redundancy. The core mission of the company is offering businesses of all sizes quality solutions and peace of mind in a complex telecom marketplace.

Seth Gibbs

Seth Gibbs is the Director of Sales at NetCarrier, having worked his way into that position by starting in the company's technical support group. His experience gives him a "customer first" attitude that is missing from most sales management personnel.

After working his way to management in NetCarrier's support group, Seth transitioned to a Key Account Management role where he served as an internal advocate for our key accounts and their agents. His primary responsibility was to work with key customers to help reduce business costs and to ensure that their growing communication needs were being met. He used his skill set to attain over 200% goal achievement for two consecutive years, leading him to become NetCarrier's Director of Sales.

Amy Servis

As an industry veteran with over 19 years in Technology and Telecommunications, Amy Servis has a comprehensive history of successes in building strategic partnerships and delivering customized solutions for clients to increase their productivity. Her passion for service and support has helped her to create long-standing relationships in all verticals including Non-Profits, Government Agencies and Healthcare.

Amy has held key channel positions on both the agent side and the supplier side of the telecommunications industry. She helped to start the channel programs at both Line Systems and Winstar, and currently is the Director of Partner Solutions at Chorus Communications – a regional master agent in the northern mid-Atlantic.

Alan Gordon

Alan Gordon is a retired telecommunications executive, holding senior management positions at MCI, SBC, One Communications, and NetCarrier. Alan also has extensive experience in the agent world, having held positions at VoIP Networks, Telco Holdings, and consulted for various other agencies.

Alan has extensive experience managing and growing enterprise level accounts, working with and selling to the likes of Comcast, Aramark, and Resorts Atlantic City. His 40 plus years of telecommunications experience has allowed for a successful migration to consulting while simultaneously enjoying retirement.